/* CostaCraft • Suporte / Tickets (v924 layout) — componentes .tk-* usados em dois shells:
   - Portal (index.html, seção #suporte): dentro de .box > .box-body.parchment do styles.css.
   - Painel (admin.html, seção "tickets"): dentro de .panel do admin.css.
   Somente tokens oficiais --cc-* (Kingdom). Sem estilos globais (body, h1, label, input): cada shell
   já define os seus; aqui ficam apenas os componentes do ticket. */

/* Variáveis locais derivadas dos tokens --cc-*: tema claro (pergaminho do portal) por padrão. */
.tk-grid, .tk-counts, .tk-list, .tk-chat, .tk-alert, .tk-small, .tk-empty, .tk-meta, .tk-tabs, .tk-flash {
  --tk-fg: var(--cc-obsidian);
  --tk-muted: rgba(var(--cc-charcoal-rgb), .72);
  --tk-surface: rgba(255, 255, 255, .42);
  --tk-surface-strong: rgba(255, 255, 255, .7);
  --tk-border: rgba(var(--cc-obsidian-rgb), .28);
  --tk-accent: var(--cc-ember);
  --tk-highlight: rgba(var(--cc-gold-rgb), .18);
}
/* Tema escuro (painel admin). */
.admin-shell .tk-grid, .admin-shell .tk-counts, .admin-shell .tk-list, .admin-shell .tk-chat, .admin-shell .tk-alert,
.admin-shell .tk-small, .admin-shell .tk-empty, .admin-shell .tk-meta, .admin-shell .tk-tabs {
  --tk-fg: var(--cc-parchment);
  --tk-muted: rgba(var(--cc-parchment-rgb), .64);
  --tk-surface: var(--cc-obsidian);
  --tk-surface-strong: var(--cc-charcoal);
  --tk-border: var(--cc-stone);
  --tk-accent: var(--cc-gold-light);
  --tk-highlight: rgba(var(--cc-gold-rgb), .08);
}

/* ------------------------------------------------------------------ layout */
.tk-grid { display: grid; grid-template-columns: minmax(240px, 320px) minmax(0, 1fr); gap: 16px; align-items: start; }
.tk-grid > .box { margin: 0; }
.tk-main { display: grid; gap: 16px; min-width: 0; }
.tk-main > .box { margin: 0; }
.tk-main > .panel + .panel { margin-top: 0; }
.tk-list-box .box-body { display: grid; gap: 12px; }
.tk-login p { margin: 0 0 12px; }
.tk-form { display: grid; gap: 10px; }
.tk-form textarea, .tk-grid textarea { min-height: 110px; resize: vertical; }
.tk-panel-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 10px; flex-wrap: wrap; margin-bottom: 8px; }
.tk-panel-head h2, .tk-panel-head h3 { margin: 0 0 4px; overflow-wrap: anywhere; }
.tk-row { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.tk-row > * { flex: 1 1 140px; }
.tk-row > .gold-button, .tk-row > .ghost-button, .tk-row > .danger-button { flex: 0 1 auto; }
.tk-row + .tk-row { margin-top: 8px; }
@media (max-width: 980px) { .tk-grid { grid-template-columns: 1fr; } }

/* ------------------------------------------------------------------ lista */
.tk-list { list-style: none; margin: 0; padding: 0; display: grid; gap: 8px; }
.tk-list > li.empty-state { list-style: none; }
.tk-item {
  display: block; width: 100%; text-align: left; padding: 9px 10px; cursor: pointer; font: inherit;
  color: var(--tk-fg); background: var(--tk-surface); border: 1px solid var(--tk-border); border-left: 3px solid transparent; border-radius: 3px;
}
.tk-item:hover { border-color: var(--cc-gold); background: var(--tk-surface-strong); }
.tk-item.active { border-color: var(--cc-gold); border-left-color: var(--tk-accent); background: var(--tk-highlight); }
.tk-item strong { display: block; color: var(--tk-fg); overflow-wrap: anywhere; }
.tk-meta { display: flex; gap: 6px; flex-wrap: wrap; align-items: center; font-size: .76rem; color: var(--tk-muted); margin-top: 4px; }
.tk-meta b { color: var(--tk-fg); }

/* ------------------------------------------------------------------ badges (status / origem) */
.tk-badge {
  display: inline-block; padding: 1px 7px; border-radius: 2px; font-size: .68rem; font-weight: 700; letter-spacing: .03em; white-space: nowrap;
  color: var(--cc-parchment); background: var(--cc-charcoal); border: 1px solid var(--cc-obsidian);
}
.tk-badge.s-ABERTO { color: var(--cc-obsidian); background: linear-gradient(180deg, var(--cc-gold-light), var(--cc-gold)); }
.tk-badge.s-ASSUMIDO { color: var(--cc-gold-light); background: var(--cc-stone); }
.tk-badge.s-AGUARDANDO_JOGADOR { color: var(--cc-parchment); background: var(--cc-ember); }
.tk-badge.s-RESOLVIDO { color: var(--cc-state-ok); background: var(--cc-obsidian); }
.tk-badge.s-FECHADO { color: rgba(var(--cc-parchment-rgb), .7); background: var(--cc-stone); }
.tk-badge.o-site::before { content: "🌐 "; }
.tk-badge.o-discord::before { content: "💬 "; }
.tk-badge.o-jogo::before { content: "⛏️ "; }

/* ------------------------------------------------------------------ conversa */
.tk-chat { display: grid; gap: 10px; max-height: 60vh; overflow-y: auto; padding: 10px; margin: 10px 0; background: var(--tk-surface); border: 1px solid var(--tk-border); }
.tk-msg { max-width: 92%; padding: 8px 11px; color: var(--tk-fg); background: var(--tk-surface-strong); border: 1px solid var(--tk-border); border-left: 3px solid var(--cc-stone); }
.tk-msg.staff { justify-self: end; border-left-color: var(--cc-gold); background: var(--tk-highlight); }
.tk-msg.system { justify-self: center; font-style: italic; color: var(--tk-muted); border-left-color: transparent; }
.tk-msg header { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; font-size: .74rem; color: var(--tk-muted); margin-bottom: 4px; }
.tk-msg header b { color: var(--tk-accent); }
.tk-msg p { margin: 0; color: var(--tk-fg); white-space: pre-wrap; overflow-wrap: anywhere; }

/* ------------------------------------------------------------------ avisos, contadores, abas */
.tk-small { font-size: .78rem; color: var(--tk-muted); margin: 0; }
.tk-empty { padding: 16px; text-align: center; font-style: italic; color: var(--tk-muted); border: 1px dashed var(--tk-border); }
.tk-alert { margin: 10px 0; padding: 9px 12px; color: var(--tk-fg); border: 1px solid rgba(var(--cc-gold-rgb), .55); border-left: 4px solid var(--cc-gold); background: var(--tk-highlight); }
.tk-alert.error { border-color: rgba(var(--cc-ember-rgb), .7); border-left-color: var(--cc-ember); background: rgba(var(--cc-ember-rgb), .12); }
.tk-alert.ok { border-left-color: var(--cc-state-ok); }
.system-notice.tk-flash { margin: 0; }
.system-notice.tk-flash.success { border-left-color: var(--cc-state-ok); }
.box-body .system-notice { margin: 10px 0 0; }
.tk-counts { display: flex; gap: 8px; flex-wrap: wrap; margin: 0 0 12px; }
.tk-counts span { padding: 4px 10px; font-size: .78rem; font-weight: 700; color: var(--tk-fg); background: var(--tk-highlight); border: 1px solid var(--tk-border); }
.tk-counts b { margin-left: 5px; color: var(--tk-accent); }
.tk-tabs { display: flex; gap: 8px; flex-wrap: wrap; margin: 0 0 14px; }

/* ------------------------------------------------------------------ painel admin: o admin.css pinta todo <button>
   de dourado (!important); itens de lista e abas inativas voltam ao visual de cartão/aba do painel. */
.admin-shell .tk-item, .admin-shell .tk-tabs button:not(.active) {
  min-height: 0 !important; transform: none !important; font-weight: 400 !important;
  background: var(--cc-obsidian) !important; color: var(--cc-parchment) !important; border-color: var(--cc-stone) !important;
}
.admin-shell .tk-item { display: block; padding: 10px; border-radius: 8px; }
.admin-shell .tk-item:hover, .admin-shell .tk-item.active { border-color: var(--cc-gold) !important; background: var(--cc-charcoal) !important; }
.admin-shell .tk-tabs button:not(.active) { font-weight: 800 !important; }
.admin-shell .tk-tabs button:not(.active):hover { border-color: var(--cc-gold) !important; }
.admin-shell .tk-chat { border-radius: 9px; }
.admin-shell .tk-msg { border-radius: 8px; }
.admin-shell .tk-alert { border-radius: 8px; }
.admin-shell .tk-list li.tk-item p { margin: 6px 0 0; }
.admin-shell #atActions label, .admin-shell #atReplyForm label { margin-top: 12px; }
.admin-view[data-admin-view="tickets"] .page-head > div:first-child::before { background-image: url('/assets/ui/icon-announce.webp'); }